Your next step
A clear process. At every stage.
From your first question to the agreed legal work: know what is happening and who is helping next.
How coordination works
You don’t need
all the answers yet.
What matters is understanding the next step. We help organise the work so your questions do not get lost between documents and conversations.
Start a conversation ↗- 1
Understand your goal
Describe your goal in the official bot. A consultant clarifies the topic, preferred language and any urgent notices, without collecting a detailed case file in a general chat.
- 2
Review your situation with an attorney
The facts, immigration history, possible routes and gaps. Before work begins, agree on the provider, consultation format and fee.
- 3
Agree a plan and scope
Agree the stages, who prepares documents, separate expenses and progress updates. Legal representation is established through an agreement with the attorney.
- 4
Prepare and follow through
Gather supporting records, address inconsistencies and prepare for the next stage. Agency requests and additional services are handled within the agreed scope.
A question is a good start
Not sure how to describe your situation?
A few words are enough for an initial inquiry. Consultations are arranged through the official bot, where a personal consultant will assist you. Do not include passport numbers, A-Numbers, persecution details or other sensitive information in this form.